As you probably already know, execution at the store level is the most important piece of a successful coffee program. Take advantage of our proprietary train-the-trainer coffee module, it’s the best way to build a coffee culture.
Inconsistent drink preparation simply isn’t an option. That’s why we provide hands-on training by our NAMs to ensure your team’s skills, knowledge and passion are where they need to be for success.
Coffee credibility is gained one neighborhood at a time. And more often than not, it’s the person behind the counter that makes you or breaks you. Let’s have a conversation about what excellent customer service means in the coffee biz.
Is there any better talk than coffee talk? Having your employees show knowledge of and passion for coffee is a great springboard for inspiring coffeehouse conversations, and key to establishing your business as a Coffee Destination. Our proprietary training programs educate and inspire discussions today, and empower your managers with the ability to train new hires throughout the year.