Training

As you probably already know, execution at the store level is the most important piece of a successful coffee program. Take advantage of our proprietary train-the-trainer coffee module, it’s the best way to build a coffee culture.

 

Barista

Inconsistent drink preparation simply isn’t an option. That’s why we provide hands-on training by our NAMs to ensure your team’s skills, knowledge and passion are where they need to be for success.

 

Customer Service

Coffee credibility is gained one neighborhood at a time. And more often than not, it’s the person behind the counter that makes you or breaks you. Let’s have a conversation about what excellent customer service means in the coffee biz.

 

Coffee 101

Is there any better talk than coffee talk? Having your employees show knowledge of and passion for coffee is a great springboard for inspiring coffeehouse conversations, and key to establishing your business as a Coffee Destination. Our proprietary training programs educate and inspire discussions today, and empower your managers with the ability to train new hires throughout the year.