MERCHANDISING SUPPPORT
MERCHANDISING SUPPPORT
BARISTA TRAINING
BARISTA TRAINING
OUR BRANDS
OUR BRANDS

Coffeehouse Services

We view ourselves—and our clients view us—as true business partners, offering not just coffee, equipment and marketing support, but valuable insights, hands-on implementation, and attentive customer service to help keep your coffeehouse running smoothly and profitably year-round.

 

Build Your Brand, Not Someone Else’s

 

When you partner with us, your options are wide open. We help you focus on a true specialty coffee experience, whether you choose to feature our house brand, or select from our line of specialty coffees, you’ll choose from a full range of roast and flavor profiles that represent the best of what the coffee world has to offer.

NATIONAL ACCOUNT MANAGEMENT (NAM)

Helping you successfully manage and grow your coffee program is a big point of pride for us. We’ve put together an Account Management team, headed by a dedicated National Account Manager (NAM for short), to support you and your business. Your NAM is your business partner and comes with solid experience in the coffeehouse biz. Assembling your coffee selection, selecting and maintaining the right equipment, training a new hire, sourcing service and ancillary items for your shop, printing collateral and developing promotions—it’s all in a day’s work.

Customer Experience

You’ve worked incredibly hard to create your brand—from your business name to your menu to the feeling that customers get when they walk through the door. So it’s crucial that your brand and service philosophy meet the needs of today’s coffee drinker. Our marketing, account service, and design groups are here to help you determine what to serve and how to serve it. From the big decisions to the little details, we can help you design a plan for profitable success in your neighborhood.

Barista Training

In the coffeehouse business, quality drives profitability. The experience of a great cup of coffee starts well before your customer takes their first sip. Attention to quality and detail at every step of its preparation and delivery are so important to delivering that perfect cup.

Engaging and informative training is the best way to inspire your staff to deliver on the coffee experience your brand promises. From brewing basics, pulling best quality shots, and maintaining equipment, to teaching the finer points of customer service we have you covered. We can provide you with train-the trainer programs designed to elevate the coffee experience for both your staff and your customers.

Coffeehouse Products

When you partner with us, your options are wide open. We will help you focus on a true specialty coffee experience. Whether you choose to feature our house brand, or select from our line of specialty coffees, you’ll have the option of a full range of roast and flavor profiles that represent the best of what the coffee world has to offer.

 

House Brand Coffee

Designed specifically for operators seeking a more “branded” look, Panache® is a multi-award-winning brand that provides artisan-roasted coffees directly to your shop. Featuring top quality specialty coffees—including organic, fair trade, direct trade, single-origins, blends, seasonal offerings, flavored coffees, and a wide variety of espressos—you’ll never be at a loss for exceptional options. Beyond coffee, Panache features POS materials, cups, ancillary products and more.

Partner with your NAM to design the elements that bring your shop to life as a true Coffee Destination— airport labels, point-of-sale materials, promotional concepts, and more! Create a customized brand offering that fits your store, your vision, and, most importantly, gives your most demanding customers coffee they love and will keep coming back for.

 

Tea

We love tea and can’t live without it—and neither should your business! We offer our own Xanadu® brand of loose leaf tea and partner with Numi to provide a full range of traditional, iced, and blended specialty tea in filter bags – so you always have options . We also offer specialty items that help promote your tea sales.

 

Ancillary Items

Through Coffee Bean International you can present a full range of coffee house beverages that will please the most demanding guests you serve. Keep your menu rotating year-round with seasonal beverages with exotic trend-right flavors or comfortable classics that your customers will look forward to every season.

LEARN MORE

To learn more call (800) 877-0477 and ask to speak with Sales.